Customer Support
If you have any questions about an order or product, email us here:
service@tecomlight.comWe’d love to connect with you!
Have a question about an order, product, or partnership? Reach out to the right team below and we’ll get back to you as soon as possible.
If you have any questions about an order or product, email us here:
service@tecomlight.comIf you’re interested in carrying our products in your store, email us here:
service@tecomlight.com
Place anywhere indoors and enjoy
If you’re a content creator, apply to join our affiliate program here:
service@tecomlight.comIf you’d like to inquire about business or a brand partnership, email us here:
service@tecomlight.comInterested in writing a story about us? Reach out to us at:
service@tecomlight.comIf you’ve got a corporate activation that you need gifts for, we’d be happy to help:
service@tecomlight.comHave questions? We’re here to help.
Standard shipping typically takes 3–7 business days, while expedited shipping arrives in about 2–3 business days.
We strive to ship your package as quickly as possible, usually within a few days. However, during peak seasons, processing may take up to 4 business days.
We provide a one-year warranty on all our units, including both sconces and round lights. If your unit experiences any mechanical or manufacturing defects, we’re here to help. Please note: discontinued units are not covered under warranty. For more details, feel free to contact us via email.
For any questions about TECOMLIGHT products, you can contact us directly on our Contact page, or reach us via email at service@tecomlight.com.